Terms of service

1. About us

This website is operated by Performance Potions Ltd, a company registered in England and Wales, company number 17456418. Registered office: C/O Hewitts, Ground Floor Office Suite, Canklow House, Bawtry Road, Brinsworth, Rotherham S60 5DN, United Kingdom. Email: info@performancepotions.co.uk.

2. Orders and contract

Placing an order is an offer to buy. The contract is formed when we email to confirm dispatch. We may decline or cancel an order (with a full refund) if an item is unavailable, a pricing or description error is found, or payment can't be verified.

3. Prices and payment

Prices are in pounds sterling. Performance Potions Ltd is not VAT-registered, so no VAT is charged or shown on invoices. Delivery charges are shown at checkout. Payment is taken at checkout through Shopify Payments.

4. Product information

We take care to describe products accurately, including manufacturer, model, thread size, pressure rating and dimensions. Please check compatibility with your equipment before ordering, and contact us if you're unsure. Product images are for illustration. Minor differences in colour or packaging may occur.

5. Safe use

Pressure-washing and water-treatment equipment must be used within its stated pressure, temperature and flow ratings, and in line with the manufacturer's instructions. We aren't responsible for loss caused by use outside those ratings or by incorrect installation.

6. Cancellations, returns and faults

See our Refund Policy. Nothing in these terms affects your statutory rights as a consumer.

7. Liability

We are responsible for foreseeable loss caused by our breach of these terms or our negligence. We aren't responsible for business losses (for consumers) or for loss that wasn't foreseeable. Nothing limits our liability for death or personal injury caused by negligence, for fraud, or for anything that can't legally be limited.

8. Personal data

We handle your data as described in our Privacy Policy.

9. Law

These terms are governed by the law of England and Wales. You may bring proceedings in the courts of your part of the UK.